Category: Training Modules (Page 1 of 4)

D2L: Creating Grade Items

The following link will take you to the Brightspace Help section that details how to create grade items in your gradebook. Hopefully you will find this a useful resource when working with your own gradebook.

Chat with D2L Technical Support

To chat with D2L Technical Support 24/7 login to our D2L Brightspace environment at From your desktop click on the “Got Questions” widget in the upper right hand corner of the main landing page. Click on “Chat with Support” in the lower right-hand side. If additional assistance is needed, please do not hesitate to […]

Incomplete Grades

If you have a student that needs access to your course from a previous semester, please contact SSC Online with the course, section and student information. Ask that the role of “Incomplete Student” be assigned to the student for that particular course. If you had dates on the assignments the need to be submit you […]

Deleting Voicemails

Each voicemail box in the college has a size limit and once that is reached, callers will no longer be able to leave a message. Voicemails can be deleted in several different ways. By signing into your voicemail on your desk phone and deleting all unwanted messages. By deleting the voicemail notification email in your […]

SSC Speed Test Server

This test is only available from off campus, but is available for all employees and students. A server has been setup on campus to test you can use to test your connect to from home to determine the quality of your Internet connection to access D2L, Bongo, Microsoft Teams, etc. To get started visit, […]

Troubleshooting Student Access with Pearson Products

If you haven’t yet purchased your access code you can use the 14 Day Free Access option when you register with Pearson. Be sure you are using Chrome or Mozilla Firefox as your web browser. Be sure to clear your cache: Still having trouble? Open support ticket with Pearson at

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