Author: Lisa Miller (Page 1 of 3)

Follett Book Adoption (Follette Discover)

Follett Discover is a powerful online tool that transforms the course materials discovery and adoption process for faculty, and helps students obtain, organize and instantly access their required and recommended course materials from within your learning management system. Follett Discover Administrator role is designed to work with the faculty experience and allow department administrators to manage adoptions.

This quick reference guide provides instructions on how to:
• Set adoption permissions
• Review and approve submitted adoptions
• Pre-approve materials for faculty
• View adoption progress and compliance at a glance

2022SU Faculty Semester Guide

Updated: June 2, 2022

Got questions? This page is full of resources to the questions folks are asking most frequently about 2022SU. Don’t forget to check for additional resources at or email for additional assistance.

Things You Need to Know Before the Semester Begins

D2L Subscription Training / Brightspace Community

TL Live Training Calendar

Best Practices for Basic D2L Content

Chat with D2L Technical Support

Getting Started with Simulcast/Dual Delivery and/or Lecture Capture

Getting Started with Bongo

Scheduling a Meeting and Launching Bongo

Cross-listed/Dual Delivery Courses in D2L

Using Groups and Restrictions to Assign Quizzes or Other Activities

Getting Started with the Promethean Titanium ActivPanel

Getting Started with the Epson Brightlink Projector

Learn More About Our New Bookstore

Outcomes Assessment – Rubrics at SSC – General Education and Course Level

Things You Need to Know About Grading

Entering Attendance Verification in D2L

Entering Active Pursuit and Midterms in D2L

Entering Final Grades in D2L

Faculty Q&A on 2021FA Dual Delivery Courses – August 12, 2021

Dual Delivery Classroom Equipment – August 13, 2021

Chat with D2L Technical Support

  1. To chat with D2L Technical Support 24/7 login to our D2L Brightspace environment at
  2. From your desktop click on the “Got Questions” widget in the upper right hand corner of the main landing page.
    D2L Support Widget
  3. Click on “Chat with Support” in the lower right-hand side. Chat with D2L Support
  4. If additional assistance is needed, please do not hesitate to contact the Teaching and Learning Center at

Incomplete Grades

If you have a student that needs access to your course from a previous semester, please contact SSC Online with the course, section, and student information. Ask that the role of “Incomplete Student” be assigned to the student for that particular course.

Please be advised students with the role of “Incomplete Student” will continue to have access to the course until such time that you ask that their role be changed back to “Learner”.

If you had dates on the assignments they need to submit you should be able to assign “View Content that is Not Released” or add a new date for just that student as a Release Condition.

Learn more about Release Conditions

Deleting Voicemails

Each voicemail box in the college has a size limit and once that is reached, callers will no longer be able to leave a message.

Voicemails can be deleted in several different ways.

  • By signing into your voicemail on your desk phone and deleting all unwanted messages.
  • By deleting the voicemail notification email in your Outlook inbox, it will in turn delete the message from your voicemail.
  • Using Jabber, you can delete voicemail messages right from the Jabber application.
  • By accessing your voicemail box from outside the college and deleting unwanted messages. See steps below.

To log into voicemail from outside the college.

  • Dial your own DID number or
  • Dial  external number 708-225-5800
  • Press the * key when voicemail greeting answers
  • Enter your ID (extension), then press # key.
  • Enter your password, then press the # key.

Also, if you have a department line voicemail box, please make sure that all unwanted voicemail messages are deleted.

Please reach out to Academic Computing with any questions.

SSC Speed Test Server

This test is only available from off campus, but is available for all employees and students.

A server has been setup on campus to test you can use to test your connect to from home to determine the quality of your Internet connection to access D2L, Bongo, Microsoft Teams, etc.

To get started visit, and follow the steps below.

Step 1: Select the down arrow (see highlighted)

Screen Shot 1 of Speed Test Process

Step 2: Type in South Suburban College (see highlighted)

Screen Shot 2 of Speed Test Process

Step 3: Click on South Suburban College (see highlighted)

Screen Shot 3 of Speed Test Process

Step 4: Click on Go (see highlighted) to start the test

Screen Shot 4 of Speed Test Process

Step 5: View Results

Screen Shot 5 of Speed Test Process

For the best experience with video conferencing (Bongo, Microsoft Teams, etc.) or VPN access to South Suburban College, you should have ping less than 100 ms, jitter less than 10 ms, download greater than 6.0 Mbps, and upload greater than 3.0 Mbps.

Please note that these suggested values will be affected by the amount of users that you actively have on your home network. The more devices you have attached to your network at any one time, the less available upload and download bandwidth you will have, and your ping and jitter values will go up as well.

If you find that your network is not performing at the minimum recommendation listed above please contact John McCormack.

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