Updated: August 13, 2021
Got questions? This page is full of resources to the questions folks are asking most frequently about 2021FA. Don’t forget to check for additional resources at https://tl.ssc.edu/ or email firstname.lastname@example.org for additional assistance.
Things You Need to Know Before the Semester Begins
Things You Need to Know About Grading
Faculty Q&A on 2021FA Dual Delivery Courses – August 12, 2021
Dual Delivery Classroom Equipment – August 13, 2021
Faculty Roundtable: Communicating with Students – March 18, 2021
Learn more not just about what you are required to post in your course, but best practices for getting started with content in D2L.
TLC Workshop – March 16, 2021
STEP ONE: Login to SSC Self-Service. Select “Financial Management” from the main menu.
STEP TWO: Select “Budget to Actuals”
STEP THREE: Choose either “Bar Graph” or “List” view and the “Year” you would like to display across the top of the page.
STEP FOUR: Select “Apply Filter” on the lower left side of the page to display all of your available accounts.
STEP FIVE (OPTIONAL): Enter Your Cost Center number in the “Department” field on the left side of the page to look at only one account and select “Apply Filter”.
STEP SIX: Select the account you would like to view for transactions.
STEP SEVEN: Select “Document” ID to view the details of the transaction.
STEP EIGHT: Select the “Line Item” you would like to view in detail by selecting the arrow.
Please contact Lisa Santoro in the IT Department at ext. 2274 for further information.
- To chat with D2L Technical Support 24/7 login to our D2L Brightspace environment at https://d2l.ssc.edu.
- From your desktop click on the “Got Questions” widget in the upper right hand corner of the main landing page.
- Click on “Chat with Support” in the lower right-hand side.
- If additional assistance is needed, please do not hesitate to contact the Teaching and Learning Center at email@example.com.
If you have a student that needs access to your course from a previous semester, please contact SSC Online with the course, section and student information. Ask that the role of “Incomplete Student” be assigned to the student for that particular course.
If you had dates on the assignments the need to be submit you should be able to assign “View Content that is Not Released” or add a new date for just that student as a Release Condition.
Each voicemail box in the college has a size limit and once that is reached, callers will no longer be able to leave a message.
Voicemails can be deleted in several different ways.
- By signing into your voicemail on your desk phone and deleting all unwanted messages.
- By deleting the voicemail notification email in your Outlook inbox, it will in turn delete the message from your voicemail.
- Using Jabber, you can delete voicemail messages right from the Jabber application.
- By accessing your voicemail box from outside the college and deleting unwanted messages. See steps below.
To log into voicemail from outside the college.
- Dial your own DID number or
- Dial external number 708-225-5800
- Press the * key when voicemail greeting answers
- Enter your ID (extension), then press # key.
- Enter your password, then press the # key.
Also, if you have a department line voicemail box, please make sure that all unwanted voicemail messages are deleted.
Please reach out to Academic Computing with any questions.
This test is only available from off campus, but is available for all employees and students.
A server has been setup on campus to test you can use to test your connect to from home to determine the quality of your Internet connection to access D2L, Bongo, Microsoft Teams, etc.
To get started visit https://southsuburbancollege.speedtestcustom.com, and follow the steps below.
Step 1: Select the down arrow (see highlighted)
Step 2: Type in South Suburban College (see highlighted)
Step 3: Click on South Suburban College (see highlighted)
Step 4: Click on Go (see highlighted) to start the test
Step 5: View Results
For the best experience with video conferencing (Bongo, Microsoft Teams, etc.) or VPN access to South Suburban College, you should have ping less than 100 ms, jitter less than 10 ms, download greater than 6.0 Mbps, and upload greater than 3.0 Mbps.
Please note that these suggested values will be affected by the amount of users that you actively have on your home network. The more devices you have attached to your network at any one time, the less available upload and download bandwidth you will have, and your ping and jitter values will go up as well.
If you find that your network is not performing at the minimum recommendation listed above please contact John McCormack.
If you haven’t yet purchased your access code you can use the 14 Day Free Access option when you register with Pearson.
Be sure you are using Chrome or Mozilla Firefox as your web browser.
Be sure to clear your cache: https://support.pearson.com/getsupport/s/article/Deleting-Browser-Cached-Files-and-Cookies
Still having trouble? Open support ticket with Pearson at https://support.pearson.com/getsupport/s/.