Having trouble accessing or navigating your digital textbook, Inclusive Access, or Cengage materials? You can, let our bookstore know, contact your book’s publisher for assistance, or email ssconline@ssc.edu for help.
Need help getting started with or troubleshooting Respondus LockDown Browser & Monitor? Learn More by reviewing the FAQ from Respondus
Top Four Respondus Questions:
Still having trouble? Submit a ticket to Respondus or email ssconline@ssc.edu.
Here is how to check to see if students have completed and submitted a quiz.
Scroll down to the students name. Under the Submission Column, select the question mark with red dot.
Under Attempt, select ‘Attempt 1’ and a new window will come up:
Where it says ‘Still in Progress’ is an indicator that the student has not yet completed or submitted the quiz. You can also click on the ‘Quizzes Event Log’ for more data. In this case, since the time to submit the quiz has passed, the student will not be able to finalize the submission process unless you provide special access to this student and change the availability date. You can also manually grade the quiz on this screen as well.
CENGAGE UNLIMITED
Did you know you can use a print copy of your Cengage Unlimited and Inclusive Access course materials?
Students with a 12-month subscription to Cengage Unlimited are eligible to rent at up to eight FREE hardcopy textbooks by just paying S&H for each. Learn More
MCGRAW HILL INCLUSIVE ACCESS
Because you are enrolled in a course using McGraw Hill Inclusive Access materials, you have the option to purchase a loose-leaf print version of the textbook through the campus bookstore using your financial aid, check, credit card, and cash. Purchases can be picked up in person or shipped. Contact the SSC Bookstore for additional information.
Within the McGraw Hill Connect platform, students can choose to purchase the loose-leaf print version textbook via credit card only, and materials are shipped directly to the students after purchase.
The cost varies by title.
PEARSON INCLUSIVE ACCESS
Because you are enrolled in a course using Pearson Inclusive Access materials, you have the option to purchase a loose-leaf print version of the textbook through the campus bookstore using your financial aid, check, credit card, and cash. Purchases can be picked up in person or shipped. Contact the SSC Bookstore for additional information.
The cost varies by title.
Quizzes have always been used in College level courses to assess student knowledge of the course information. However, with the way courses are changing to a more online delivery, it has become a concern that students can use internet resources like ChatGPT, to write, answer, and turn in work that may not be original. Respondus Lockdown Browser can help with these concerns.
When a quiz or a prompt for an essay question is accessed from the Learning Management System, LockDown Browser can prevent students from using unauthorized resources.
Here are the simple steps:
1- Create the quiz in the LMS– in our case this would be D2L
EX: For a short essay, create a quiz and use the “ESSAY” question type.
2- From the Lockdown Browser dashboard in D2L {seen below}
Locate the quiz name and select “SETTINGS”
3- Then select “Require Lockdown Browser for this exam” and “Save + Close”
The assessment will now require students to use LockDown Browser.
When students access the quiz from the LMS, LockDown Browser will prevent them from switching applications, capturing screen content, or going elsewhere on the internet (unless the instructor allows it).
It has come to our attention that sometimes students in the virtual classroom Bongo meeting sessions cannot hear the audio when an instructor is sharing a video in the screen share feature. Examples of these videos being shared are YouTube videos, or possibly web sites with videos that deal with particular instruction from a course. Below is a picture of the box an instructor must check in order for the virtual students to hear the audio with the matching video, when screen sharing presentations.
By checking this box, the instructor has now shared the corresponding Audio with Video being played in the Screen Share feature.
The ReadAnywhere® App for Students
McGraw Hill Education platform has an app specifically tailored for today’s learner on the move. The ever growing demand for multiple strategies to help learners succeed in the constant change that is higher education, McGraw Hill’s ReadAnywhere® App is perfect for the learn anywhere, at anytime, college student of today. Take a look at the link below and click on the SEE IT IN ACTION box for a preview.
The Website also has a support page, use the Support drop down option.
Wondering how to add some automation to your reminders to students in D2L Brightspace? Learn more about creating Intelligent Agents through this great TLC workshop on August 19, 2022 or through these step-by-step instructions.
At the beginning of each semester, and at midterm are important times to verify your class list in D2L Brightspace and SSC Self-Service. Not sure how? Check out this step-by-step video.
© 2025 Teaching, Learning, & Technology Blog
Theme by Anders Noren — Up ↑
