MORE FREQUENTLY ASKED QUESTIONS ABOUT MOODLE

Assignments and Grades

–Why is my course average so low?
Don’t panic! The Moodle gradebook takes into account unmarked and unsubmitted work. In other words,
you start with zero and as you progress through the course and complete graded activities the percentage
will steadily rise.

–Why is there no upload box?
This is either because:
• The assignment has now closed
• The assignment is not yet open
• You already uploaded something and the settings prevent resubmissions

–How can I see my recent assignment feedback?
There are many ways you can access their feedback. The most common method is by simply going to the
same place where you uploaded the work. One more common method is to follow the link in the recent
activity block (if the teacher has included it on the course). Another method would be to access the grade
book and then follow the link for the required assignment. Depending upon how the assignment was
setup, you may receive an email when it has been marked with a direct link to the feedback.

Quizzes

–Which button do I press when I have finished a quiz?
That depends upon what you want to do….
• Save without Submitting: Saves your answers in case something happens with your session.
• Submit All and Finish: Submits the Assessment for Grading.

–Why did I get a zero grade on my quiz?
You might have exceeded the quiz time limit.

Technical Support

Who can I contact if I am in need of Moodle technical assistance?
Please email ssconline@ssc.edu or call (708) 225-5825.